I have a new phone number, how do I transfer my passes? Morgan Conbere July 17, 2020 00:25 Updated If you have a new phone number and need your passes transferred from your old phone number, please submit a support request. Please provide your old and new phone numbers Related articles Contact Token Transit (start here) How do I send passes to a rider? How do I access my account? What happens if I lose my phone? Can I request a refund? Comments 0 comments Article is closed for comments.